Hi-Tech Security Solutions — Monthly Recurring Revenue Plan

Date: 2026-04-27

Prepared for: Dad / Hi-Tech Security Solutions

Goal: build practical monthly recurring revenue (MRR) without turning Hi-Tech into a sleazy subscription company.

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Executive Recommendation

The fastest, cleanest MRR path for Hi-Tech is a service-plan ladder sold to existing and new customers:

1. Hi-Tech Security Care Plan — camera/alarm/access-control health checks, priority service, remote support, annual tune-up.
2. Professional Alarm Monitoring — residential/commercial monitored burglar alarm service where appropriate.
3. Managed Camera / Network Add-ons — cloud video, camera health monitoring, access-control user admin, managed Wi-Fi.
4. Business Automation Add-on — AnswerNeo missed-call assistant for local service businesses.

Best first offer to launch:

Hi-Tech Protection Plan

“We keep your cameras, alarm, Wi-Fi, and access control working — before something goes wrong.”

Why this is the best first move:

• Fits Hi-Tech’s actual work: cameras, burglar alarms, access control, Cat6/data, Wi-Fi, smart systems.
• Can be sold to past customers first.
• Does not require huge new equipment inventory.
• Creates paid reasons to re-contact customers.
• Converts one-time installs into continuing relationships.
• Pairs naturally with emergency repair, upgrades, camera replacements, monitoring, and AnswerNeo.

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Research Signals

Industry direction

Security integrators are being pushed toward recurring monthly revenue because project-only work creates feast/famine cycles. Industry sources describe RMR as income from monitoring, maintenance, cloud services, managed services, video verification, and managed security offerings.

Pricing signals found

• Commercial alarm monitoring is commonly shown around $40–$120/month, depending on service level and business complexity.
• Traditional monitored alarm plans often appear around $25–$50/month for basic residential/small business service, with higher tiers for interactive/app/cellular/video features.
• CCTV maintenance content commonly frames annual maintenance around scheduled inspections, firmware/software updates, cleaning, emergency support, and priority response.
• One camera-maintenance source describes maintenance pricing as roughly $50–$200 annually per camera, and annual maintenance contracts as 10–45% of original equipment cost annually, depending on coverage.
• Managed Wi-Fi/Network-as-a-Service articles commonly price by access point or location; one market example shows $15–$50 per access point per month depending on hardware, monitoring, and support.
• Eagle Eye / cloud VMS-style services are structured as per-camera monthly subscriptions, varying by resolution and retention period, and include web/mobile access, operational monitoring, and alerts.

Sources checked:

• Security Sales & Integration — RMR deep dive / industry framing
• SDM Magazine — RMR action plan for security integrators
• Safe and Sound Security — commercial alarm pricing guide
• TechPro Security — CCTV maintenance checklist / annual maintenance contract framing
• AccessAgility — WiFi-as-a-Service pricing models
• Eagle Eye Networks — cloud VMS subscription structure

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Offer Ladder

1. Hi-Tech Security Care Plan — easiest first launch

This is the foundation. Sell peace of mind and reliability, not “another bill.”

Core promise:

Your system only matters if it works when you need it. We check it, maintain it, and keep you from finding out too late.

Residential Basic — $29/month or $299/year

For homeowners with cameras, alarm, Wi-Fi, smart home, or TV/security gear.

Includes:

• Annual system checkup/tune-up
• Remote phone support for app/login/viewing issues
• Priority scheduling over non-plan customers
• 10% off labor for repairs/upgrades
• Camera/NVR/DVR recording check during tune-up
• Battery/power/back-up review if alarm exists

Good for:

• Camera customers
• Alarm customers
• Smart home customers
• Homeowners who call occasionally for tech help

Residential Plus — $59/month or $599/year

Includes Basic, plus:

• 2 scheduled checkups per year
• Remote camera/app check twice per year
• Wi-Fi/security review
• 15% off labor
• Free minor remote fixes when possible
• Discounted add-ons: alarm monitoring, water/temp sensors, camera upgrades

Good for:

• Larger homes
• Customers with multiple systems
• Customers who are not technical

Small Business Essential — $99/month or $999/year

For small businesses with cameras, alarm, access control, Wi-Fi, or audio/video.

Includes:

• Quarterly remote system health check where possible
• Annual onsite inspection
• Priority service queue
• Camera recording/storage check
• NVR/DVR uptime and date/time check
• User/access-code cleanup once per year
• 10% off labor
• Basic “security gap” recommendations after inspection

Good for:

• Retail shops
• Restaurants/bars
• Offices
• Warehouses
• Churches
• Small medical/dental offices

Business Pro — $199/month or $1,999/year

Includes Essential, plus:

• 2 onsite inspections per year
• Monthly remote check where possible
• Access-control user admin support, limited monthly changes
• Camera placement / blind-spot review
• Basic incident footage export assistance, limited
• 15% off labor
• Emergency priority response target
• Annual written security condition report

Good for:

• Warehouses
• Bars/restaurants
• Multi-door businesses
• Apartment/property managers
• Businesses that need footage when something happens

Commercial / Multi-Site Custom — $299–$999+/month

For properties with multiple locations, many cameras/doors, or higher support load.

Includes custom mix:

• Multi-location health checks
• Access-control admin
• Camera uptime/reporting
• Monthly or quarterly reporting
• Onsite maintenance schedule
• Managed Wi-Fi/network support
• Cloud video / video verification / monitoring add-ons

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Add-On MRR Products

2. Professional Alarm Monitoring

Hi-Tech already lists 24/7 monitoring and cellular/tamper-resistant options in the brand notes, so this should be pushed harder.

Suggested retail pricing:

• Residential basic monitoring: $34.95–$44.95/month
• Residential interactive/app/cellular: $49.95–$69.95/month
• Small business monitoring: $59.95–$99.95/month
• Commercial/multi-zone/fire/water/temp/custom: $99–$199+/month

Positioning:

Cameras show you what happened. Monitoring helps something happen when you’re not there.

Good bundles:

• Alarm install + monitoring + Security Care Plan
• Alarm monitoring + water/temperature sensor for basements/server rooms/coolers
• Business alarm + unique user codes + open/close alerts

3. Camera Health Monitoring / Cloud Video

Two versions:

Local System Health Plan

For existing NVR/DVR/IP camera installs.

Suggested pricing:

• Base: $25/month/location
• Plus $3–$7/month per camera for health-check/reporting support if practical

Includes:

• Confirm recorder online
• Confirm cameras online
• Confirm recording/storage basics
• Date/time check
• Alert Dad/customer if system appears down

Caution:

• Only sell this where remote access is stable and secure.
• Define exactly what is checked; do not promise 24/7 live guard monitoring unless that service is actually in place.

Cloud VMS / VSaaS

For customers who want mobile access, offsite retention, multi-location viewing, and simpler support.

Suggested retail model:

• Per-camera subscription depending on retention/resolution/provider
• Add Hi-Tech support margin on top
• Example customer-facing range: $10–$35+/camera/month, depending on provider and retention

Best targets:

• Daycares
• Restaurants
• Retail
• Warehouses
• Property managers
• Multi-location businesses

4. Access Control Admin Plan

Customers hate managing users, cards, PINs, schedules, former employees, and door rules.

Suggested pricing:

• Base: $49/month/location
• Plus $10–$20/month per controlled door
• Or include limited admin in Business Pro plan

Includes:

• Add/remove users monthly
• Schedule/holiday edits
• Audit-log export assistance
• Lost fob/card deactivation
• Annual user cleanup

Positioning:

If an employee quits, their access should not still work six months later.

Best targets:

• Offices
• Gyms
• Warehouses
• Apartment buildings
• Churches/schools

5. Managed Wi-Fi / Network Support

Hi-Tech already installs Cat5e/Cat6, racks, Wi-Fi mesh, and network cleanup. Package it.

Suggested pricing:

• Home network care: $29–$59/month
• Small business managed Wi-Fi base: $79/month/location
• Per access point: $15–$35/AP/month depending on support level
• Network rack/documentation plan: $49–$149/month depending on complexity

Includes:

• Network equipment documentation
• Wi-Fi health review
• Firmware/update window if appropriate
• Priority troubleshooting
• Guest Wi-Fi / staff Wi-Fi review
• Security camera network support

Best targets:

• Small offices
• Bars/restaurants
• Warehouses
• Homes with cameras + mesh Wi-Fi
• Businesses with POS/Wi-Fi/customer Wi-Fi issues

6. AnswerNeo / Missed Call Recovery Add-On

This is not “security,” but it fits local business owners and creates higher MRR.

Suggested pricing:

• $189/month base AnswerNeo offer
• Optional Hi-Tech/Aims setup fee: $299–$999 depending on complexity
• Optional local business automation bundle: $249–$399/month

Best pitch:

You paid to make the phone ring. Don’t let missed calls become missed jobs.

Best customers:

• Contractors
• Service companies
• Medical/dental offices
• Restaurants
• Property services
• Any small business already asking Hi-Tech for phones, cameras, Wi-Fi, or access control

7. LED Signage / Content Subscription

Hi-Tech / Ohio LED Wall can offer monthly content refreshes for businesses with displays, lobby TVs, menus, LED signs, or video walls.

Suggested pricing:

• Basic monthly graphic refresh: $99/month
• Social + display bundle: $199/month
• Multi-screen / menu / event content: $299–$599/month

Includes:

• Monthly promotional graphics
• Seasonal content
• Menu/special changes
• Event announcements
• Display scheduling support where practical

Best targets:

• Bars/restaurants
• Gyms
• Churches
• Retail
• Event venues
• Medical waiting rooms

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Best First Package to Sell

“Hi-Tech Protection Plan”

Customer-facing simple version:

Home Plan — $29/mo

Annual checkup, priority support, remote app help, discount on repairs.

Home Plus — $59/mo

Two checkups/year, remote camera/app checks, Wi-Fi/security review, bigger discount.

Business Essential — $99/mo

Quarterly health check, annual onsite inspection, priority service, camera/recorder/access review.

Business Pro — $199/mo

Monthly checks where possible, two onsite visits/year, access-control support, incident footage help, yearly written security report.

Add-ons:

• Alarm monitoring: +$35–$99/mo
• Access-control admin: +$49/mo + per-door
• Camera cloud/video: +per-camera
• Managed Wi-Fi: +$79/mo + per AP
• AnswerNeo: +$189/mo

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How to Sell It Without Sounding Like a Subscription Trap

Use this framing:

“Most people install cameras and alarms, then forget about them until something happens. The problem is, by then it’s too late to find out a camera was offline, the recorder stopped, the password was lost, or an ex-employee still has access. Our Protection Plan keeps your system checked, documented, and ready.”

Avoid:

• “subscription” as the main word
• vague “monitoring” promises
• pretending every system can be watched 24/7
• underpricing emergency support

Say:

• maintenance plan
• protection plan
• service plan
• health check
• priority support
• annual security review
• keep your system working

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Existing Customer Launch Plan

Step 1 — Build a customer list

Create spreadsheet columns:

• Customer name
• Residential/commercial
• Installed systems: cameras/alarm/access/Wi-Fi/audio/TV
• System age
• Number of cameras/doors/APs
• Remote access available? yes/no/unknown
• Last service date
• Best plan fit
• Notes

Step 2 — Start with top 25 past customers

Best targets:

• Businesses with cameras
• Customers who call for support
• Customers with older systems
• Customers with access control
• Customers with multiple services installed
• Customers who would be hurt badly by footage not being available

Step 3 — Offer a “System Health Check” first

Low-friction intro:

“We’re offering a Security System Health Check for past customers. We verify cameras are recording, check storage, review remote access, look for blind spots, and give you a simple report. If you want ongoing peace of mind, we can roll that into a monthly Protection Plan.”

Suggested one-time health check price:

• Home: $99–$149
• Small business: $199–$349
• Larger commercial: $399+

Then convert to monthly:

• Credit the health-check fee toward first 2–3 months if they sign up.

Step 4 — Add plan to every new quote

Every install proposal should include:

• “Recommended: Hi-Tech Protection Plan — keeps your system checked, updated, and supported.”

Even if they decline, they now know it exists.

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90-Day Revenue Target Scenario

Conservative first target:

• 10 Home Basic at $29 = $290/mo
• 5 Home Plus at $59 = $295/mo
• 5 Business Essential at $99 = $495/mo
• 3 Business Pro at $199 = $597/mo
• 5 alarm monitoring adds averaging $49 = $245/mo

Total conservative 90-day MRR: $1,922/month

Stronger target:

• 20 Home Basic/Plus average $44 = $880/mo
• 10 Business Essential at $99 = $990/mo
• 5 Business Pro at $199 = $995/mo
• 10 monitoring/cloud/access add-ons average $59 = $590/mo
• 3 AnswerNeo add-ons at $189 = $567/mo

Total stronger 90-day MRR: $4,022/month

Annualized: $48,264/year before upgrades/repairs/install pull-through.

The real upside is not just the monthly fee. The plan creates steady touchpoints that lead to:

• camera replacements
• NVR upgrades
• more storage
• alarm upgrades
• access-control expansions
• Wi-Fi fixes
• cabling work
• AnswerNeo/automation sales

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Fulfillment Rules So It Does Not Become a Headache

1. Put exact limits in writing.

• “Includes up to X remote support incidents/month.”
• “Onsite labor beyond included visits billed at discounted plan rate.”
• “Parts not included unless stated.”

1. Separate three things:

• Maintenance / health check
• Alarm monitoring
• Live video monitoring

1. Do not promise emergency response times you cannot keep.

• Use “priority scheduling” before “guaranteed same day.”

1. Keep plan tiers simple.

• Home Basic / Home Plus / Business Essential / Business Pro.

1. Require stable remote access for remote health checks.

• If remote access is not set up, sell that setup first.

1. Document every covered system.

• Recorder model
• Camera count
• Password custody rules
• Network layout
• App/login owner
• Storage days
• Access-control doors/users

1. Use a recurring billing tool before scaling.

• Stripe, Square, QuickBooks, or service CRM.

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Marketing Assets to Build Next

1. One-page PDF: “Is Your Security System Actually Working?”
2. Landing page section: Hi-Tech Protection Plans
3. Short reel: “Most camera systems fail silently.”
4. Facebook post: “Don’t find out your cameras were down after the break-in.”
5. Checklist lead magnet: Security System Health Check Checklist
6. Quote template block: Recommended Protection Plan
7. Customer email/text script for past clients

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Draft Sales Script

Hey, this is Hi-Tech Security Solutions. We’re checking in with past customers because a lot of camera and alarm systems look fine until something happens — then people discover the recorder stopped, the app login broke, or one camera has been offline for months.

We’re offering a Security System Health Check, and for customers who want ongoing support we now have monthly Protection Plans. It keeps your system checked, documented, and supported so you’re not guessing when it matters.

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My Recommendation

Start with Business Essential at $99/month and Business Pro at $199/month as the main money-makers.

Residential plans are useful, but businesses feel the pain faster:

• theft
• employee issues
• liability
• missing footage
• doors/access codes
• network problems
• owners not onsite

The first practical target should be:

Get 10 businesses on $99–$199/month plans.

That alone creates roughly $1,000–$2,000/month MRR, plus repair and upgrade pull-through.

Then layer in alarm monitoring, access-control admin, managed Wi-Fi, cloud camera options, and AnswerNeo.