Hi-Tech Protection Plan — One-Page Customer Offer Draft

Keep your cameras, alarm, access control, and network working before something goes wrong.

Most people install a security system and forget about it until they need footage, an alarm alert, or remote access. That is the worst time to discover a camera has been offline, the recorder stopped saving video, the app login broke, or an old employee still has a working code.

Hi-Tech Security Solutions keeps your system checked, documented, and supported so you are not guessing when it matters.

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What The Protection Plan Covers

Depending on your system, plan service may include:

• Camera / NVR / DVR health check
• Recording and storage review
• Remote viewing/app support
• Alarm panel and sensor review
• Access-control user/code cleanup
• Wi-Fi / network reliability review
• Firmware/software update recommendations
• Priority scheduling for service calls
• Discounted labor for repairs and upgrades
• Written security condition notes after inspection

*Parts, new equipment, major cabling, and extended onsite labor are quoted separately unless specifically included.*

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Plan Options

Home Basic — $29/month

For homeowners who want simple peace of mind.

Includes:

• Annual system checkup
• Priority support scheduling
• Remote app/viewing help when practical
• Basic camera/recorder review during visit
• 10% off repair/upgrade labor

Home Plus — $59/month

For homes with multiple cameras, alarm, smart devices, or Wi-Fi/security needs.

Includes Home Basic, plus:

• Two checkups per year
• Remote camera/app check when possible
• Wi-Fi/security review
• 15% off repair/upgrade labor

Business Essential — $99/month

For small businesses that depend on cameras, alarm, Wi-Fi, or access control.

Includes:

• Quarterly remote system check where possible
• Annual onsite inspection
• Camera recording/storage review
• Basic access-code/user review
• Priority service scheduling
• 10% off repair/upgrade labor

Business Pro — $199/month

For businesses where downtime, missing footage, or access mistakes cost real money.

Includes Business Essential, plus:

• Monthly remote check where possible
• Two onsite inspections per year
• Limited access-control user admin support
• Basic incident footage export help
• Annual written security condition report
• 15% off repair/upgrade labor

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Popular Add-Ons

• 24/7 alarm monitoring
• Cellular backup alarm communication
• Water/temperature sensors for basements, server rooms, and coolers
• Access-control admin support
• Managed Wi-Fi / network support
• Cloud video / offsite camera storage options
• AI phone answering through AnswerNeo

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Simple CTA

Do not wait until after a break-in, employee issue, or missing footage problem to find out your system was not working.

Call or text Hi-Tech Security Solutions: 216-233-8544

Ask for a Security System Health Check or a Hi-Tech Protection Plan.

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Internal Notes

Use this as a draft customer-facing sales sheet. Before publishing, Dad should confirm:

• Which tiers he wants to actually offer first
• Whether included onsite visits are annual/semiannual exactly as written
• Discount levels
• Alarm monitoring partner/cost structure
• Whether remote checks are technically practical for each customer system
• Terms: parts excluded, after-hours emergency rules, response-time wording